Police Clearance Certificate (Good Conduct) Application in Kenya 2024
What is a Good Conduct Certificate?
A Police Clearance Certificate, also known as a Certificate of Good Conduct in Kenya, is an official document issued by the Kenyan authorities. It verifies that you haven’t been involved in any criminal activities within a specific timeframe (typically one year). This document is crucial for various purposes, like employment applications, studying abroad, and visa requests.
Online Applications
The good news is that you can now apply for and pay for your police clearance certificate online through the eCitizen platform (https://ecitizen.go.ke). This eliminates the need for lengthy visits to government offices. Payments can be made conveniently using mobile money, credit cards, or debit cards.
Steps for an Online Application
- Create an eCitizen Account (if you don’t have one already):
Registering for an eCitizen account is a one-time step. Simply visit the website and follow the registration process.
- Log in to eCitizen:
Once you have an account, log in to the eCitizen portal using your credentials.
- Navigate to the Directorate of Criminal Investigations (DCI):
From the list of government services, select the “Directorate of Criminal Investigations” section.
- Apply for a Certificate of Good Conduct:
Within the DCI section, find and choose the option to apply for a Certificate of Good Conduct.
- Complete the Application and Payment:
- Carefully read the provided instructions.
- Fill out the online application form thoroughly.
- Select your preferred payment method (mobile money, credit card, or debit card) and pay the Ksh 1,050 fee (this includes Ksh 1,000 for the certificate and Ksh 50 for convenience fees).
- Download and print two copies of your invoice and one copy of your C24 form (double-sided on A4 paper).
Fingerprint Submission
- Gather the documents
- The printed copies of your invoice and C24 form.
- Your original National ID (for adults) or original Birth Certificate (for minors) with a photocopy of each.
- Visit the Directorate of Criminal Investigations Headquarters:
In person, present the aforementioned documents for fingerprint processing.
Additional points to remember
- Only apply for your own Police Clearance Certificate through your eCitizen account. Applications submitted on someone else’s behalf will be rejected.
- Bring both original and photocopied versions of your required documents during submission.
- Fingerprints and palm prints will be captured on a designated form (C24) at the DCI headquarters or Huduma Centers
Processing time and fees
- The application processing typically takes several weeks. Be patient and check the status periodically. The current fee is Ksh 1,050.
- You can track your application status by logging in to your eCitizen account. The portal will indicate when your certificate is ready for collection or dispatch.
Collection Options
- Choose to collect your certificate in person from a designated DCI office or Huduma Center.
- Alternatively, opt for courier delivery to an address you provide during the application process.
- You can also download a digital copy of your certificate from your eCitizen account.
Final Steps:
- Upon receiving the certificate, carefully review the information for accuracy.
- If you discover any errors, contact the DCI for assistance.
Renewing Your Police Clearance Certificate (PCC) in Kenya
A Police Clearance Certificate (PCC), also known as a Certificate of Good Conduct, is a crucial document for various purposes like employment applications, visa requests, and immigration processes. While the certificate itself has a validity period (which can vary depending on the requesting entity,, usually 1 year), there often comes a time when you need to renew it. Here’s a comprehensive guide to navigating the renewal process in Kenya:
Can you renew your PCC online?
Currently, there is no online option for renewing a PCC in Kenya. The entire process, including application and fingerprint capture, requires a visit to a designated office.
Steps for PCC Renewal
- Gather Required Documents
- Your original and photocopy of your valid Kenyan National ID (or Birth Certificate for minors).
- Two recent passport-sized photographs.
- The original copy of your expired Police Clearance Certificate.
- Money to cover the renewal fee (check the current fee on the official National Police Service website: https://www.kenyapolice.go.ke/)
- Visit a Designated Office
There are two main options for submitting your renewal application:
- Directorate of Criminal Investigations (DCI) Headquarters: This is the main office located in Nairobi.
- Huduma Centres: Many Huduma Centres across Kenya now handle PCC applications and renewals.
3. Fingerprint Capture
During your visit, officials will capture your fingerprints.
4. Payment and Processing
Pay the renewal fee using the acceped methods (cash, mobile money, etc., depending on the location). Your application will then be processed.
5. Collection
The processing timeframe for renewals can vary, so inquire during your visit. You’ll be notified when your renewed PCC is ready for collection at the same location where you submitted your application.
- Ensure all your documents are valid and have clear photocopies.
- Lost or damaged certificates can be replaced, but there might be an additional fee involved.
- The validity period for a renewed PCC may differ from the original certificate. It’s advisable to confirm the required validity period with the requesting entity.
Here are some helpful resources for further information
As of October 26, 2023, renewing a PCC in Kenya cannot be done via eCitizen. The process requires a visit to a designated office. However, it’s advisable to check the National Police Service website and the eCitizen platform periodically for any updates or changes to the renewal process. The possibility of online renewals might be introduced in the future.
Answered Questions About Police Clearance Certificates (PCC) in Kenya
- What is a Police Clearance Certificate (PCC), also known as a Good Conduct Certificate?
A Police Clearance Certificate (PCC), also known as a Certificate of Good Conduct in Kenya, is an official document issued by law enforcement that verifies you haven’t been involved in criminal activities within a specific timeframe (usually one year).
- Who needs a Police Clearance Certificate in Kenya?
A PCC is required for various purposes such as employment applications, studying abroad, visa applications, and immigration processes.
- Can I apply for a PCC online?
Yes! You can conveniently apply for a PCC online through the eCitizen platform (https://ecitizen.go.ke).
- What are the different payment methods for a PCC online application?
The eCitizen platform allows for payment using mobile money, credit cards, or debit cards for your PCC application.
- What documents do I need to apply for a PCC online?
During the online application, you’ll need to have:
- Soft copies of your National ID (for adults) or Birth Certificate (for minors).
- A way to pay the application fee (mobile money, credit card, or debit card).
- Where do I go for fingerprint capture after applying online?
After submitting your online application, you’ll visit the Directorate of Criminal Investigations (DCI) Headquarters in person for fingerprint capture.
- What are the current fees for obtaining a Police Clearance Certificate?
The current fee for a PCC in Kenya is Ksh 1,050. This includes Ksh 1,000 for the certificate and Ksh 50 for convenience fees.
- How long does it typically take to process a PCC application?
Processing a PCC application typically takes several weeks. Be patient and check the status periodically through your eCitizen account.
- Can I check the status of my PCC application online?
Yes! You can log in to your eCitizen account to track the progress of your PCC application. The portal will indicate when your certificate is ready for collection or dispatch.
- How can I collect my PCC after it’s processed?
You have two options for collecting your PCC:
- In-person collection: Visit a designated DCI office to pick up your certificate.
- Courier delivery: Opt for delivery to an address you provide during the application process.
- Is there an option for courier delivery of my PCC?
Yes, there is a courier delivery option for an additional fee during the online application process.
- Can I download a digital copy of my PCC?
Yes, you can download a digital copy of your PCC from your eCitizen account after it’s processed.
- What happens if I lose my Police Clearance Certificate?
If you lose your PCC, you can apply for a replacement through the eCitizen platform. There might be a fee associated with replacing a lost certificate.
- Is there a validity period for a Police Clearance Certificate?
PCC validity periods are typically one year, though they can vary based on the requesting entity. It’s generally recommended to confirm the required validity period with the organization requesting the PCC.
For any help, contact Luvisia Digital